top of page

Gift Voucher Terms

  1. A voucher is issued by and remains the property of The Village Screen. Use of a gift voucher constitutes acceptance of these terms. Nothing in these terms affects your legal rights.

  2. A voucher can be used to pay for admission into a Village Screen event via the Village Screen website. They can be used on our website to pay for tickets (including any applicable online booking fees). All purchases using Village Screen gift vouchers are subject to availability, age restrictions and our ticket booking T&Cs. Please note that some of our events do sell out quickly so we would recommend redeeming your voucher as soon as an event goes on sale.

  3. A voucher has no value until activated. Activate your voucher by emailing

  4. If you do not use all of your voucher value in one transaction, the remaining balance will be left on the voucher to be used at a future time (please note it must be used before the voucher expiry date). No change will be given. If an event is cancelled by us and you used a voucher to pay for that event, we will refund any value back onto the voucher for you (to be used before the voucher expiry date).  

  5. You can check the balance on your voucher by contacting our team via

  6. A voucher is valid for 12 months from purchase. If the voucher is not used within 12 months from purchase, any remaining balance on the voucher will expire. A balance enquiry does not constitute use of the voucher.

  7. Please keep this voucher secure, as if it were cash. We are not responsible if the voucher is lost, stolen, destroyed or used by someone else with or without your permission. We reserve the right to cancel a voucher where we reasonably suspect fraud or misconduct. Damaged, altered or cancelled vouchers will not be accepted by us.  

  8. A voucher is not a credit, debit, charge or cheque guarantee voucher. A voucher cannot be exchanged for cash or for other vouchers/ gift cards.

  9. A voucher is for your own personal non-commercial use. You may not resell this card.

  10. All copyright, trade marks and all other intellectual property rights in relation to vouchers shall at all times remain the property of the Village Screen or its licensors.

  11. We reserve the right to assign these terms to another company in the same group of companies as The Village Screen or to any business which purchases or is integrated with us.

  12. We reserve the right to amend these terms from time-to-time, to ensure compliance with law or regulation, for security reasons or to make non-material changes, and the amendment will be effective when posted online.

bottom of page