Kenwood Hall Open Air Cinema: Jurassic Park

**Early Bird Discounted Tickets On Sale 9am Friday 30th July**

On Saturday 4th September, we're popping up in the leafy grounds of Kenwood Hall Hotel for an open-air cinema screening of Spielberg's dinosaur smasher - Jurassic Park!

Ahead of the screening, we'll be joined by a selection of awesome street food traders who will be serving up delicious grub for you to enjoy. There will also be live music and a fully stocked bar serving a selection of beers, wines, spirits, soft drinks and cinema snacks.

Age restriction: This film is classified PG. This film is suitable for the entire family, however parental discretion is advised. Anyone aged 15 or under must be accompanied by a responsible adult (who is aged 18+).

More information about Jurassic Park tickets Important Information about COVID-19

The safety of our customers and staff is always our number one priority and we always put a detailed plan together to ensure that all Health & Safety aspects of each event are properly managed. While respecting the law, we find that official advice around COVID 19 can be very contradictory, so we take what we believe to be a common sense attitude to COVID-19 guidance in order to protect you, ourselves and the public. This generally means that we will take a cautious view rather than a relaxed view of precautionary measures and ask everyone at our events to help make customers and staff feel safe, reassured, and cared for.

 We ask that you do not attend the event if you are displaying symptoms of coronavirus, if someone within your household is displaying symptoms, or if you have been asked to self-isolate. As government guidelines relating to outdoor events are regularly updated, we will give customers a final update on our COVID-19 procedures one week before the events take place. However, at the moment we have decided to maintain the following guidance at our events, to ensure our customers and staff continue to feel safe and protected;

  - Our staff will continue to wear masks and we encourage customers to do the same whilst moving in enclosed or busy areas. We understand that some people, including children, are exempt from wearing masks but please respect others who feel more cautious about mask wearing or may be more vulnerable to infection.

  - We ask that customer follow the latest advice from the government when attending our events, this includes social distancing.

  - There will be multiple hand sanitiser stations located at the event and the toilets will be regularly cleaned.

  - We will implement socially distanced seating for deckchair ticket holders and we ask that other customers who are bringing their own seating to remain within their own designated seating space, and maintain social distancing from other groups.

If we have to cancel the events due to COVID-19, we will notify attendees as soon as possible and refund customers their ticket money at face value. Face value is the cost of the ticket, excluding the booking fee. The booking fee is not charged by us, but is a handling fee charged by our ticketing booking provider.

 

We will continually update our COVID-19 safety plan in line with the latest advice from the government, and we will send all attendees a final update before the events. If you have any queries regarding the health and safety of this event, please email us at hello@thevillagescreen.com

How do I contact customer services?

For any queries relating specifically to the event, please contact hello@thevillagescreen.com or by phone on 07377449730. For any queries relating to tickets, please contact See Tickets using the live chat via https://www.seetickets.com/customerservice

Will I receive a physical ticket(s)?

You will receive an online booking confirmation email with your tickets attached from See Tickets. Please bring your tickets with you to the event, either printed or on your phone.

Will there be parking?

There will be some free parking available at Kenwood Hall Hotel in their main car park, to the left of the hotel as you enter the main gates. There is also lots of free on-street parking nearby.

What if I am a wheelchair user?

This event is accessible for wheelchair users, however please keep in mind that the cinema screening will take place on a grassy field. If you require a carer to attend the event with you, you may be eligible for a discounted carers ticket. Please see below for more information.

 

I have a carer, can my carer attend the event with me?

Yes, please email us at hello@thevillagescreen.com if you need your carer to attend the event with you. We offer a discount on carers tickets, though your carer will need provide documentary evidence of their status. Will I be allocated seating?

Seating is not pre-allocated and will be first-come first-served. If you have booked a deckchair seat, you will be seated at the front of the screening area and can choose your seats on arrival. If you are bringing your own seating, you can choose to sit anywhere else in one of the designated areas marked out on the field area. Will you be serving food and drink?

There will be street food vendors and a bar set up on the field. Customers will be able to use an app to order their food and drink for collection from the vendors. This will help reduce queues at the event. We will email customers further details of this closer to the events. We will be operating Challenge 25 so please remember to bring photographic identification to buy alcohol if you look or are under 25. Is there a minimum age for this event?

Most of these events are suitable for the entire family, however age restrictions do apply for some films. Please check this information on the booking page of each event before purchasing tickets. We will be conducting ID checks on arrival so please ensure that everyone in your group brings suitable identification with them if they look under the certified age for your chosen film. Is the event outside?

Yes, the screening will take place on a grassy field at Kenwood Hall Hotel. Please bring warm clothing with you as it may get cold at night. What if I book a child/ concession ticket?

We may also ask for photographic identification for children if they look over 16, so please come prepared. If you have booked a student or senior (60+) ticket, please bring suitable identification with you. Can I bring a dog/pet with me?

We absolutely love dogs but unfortunately, we are unable to accept dogs or any other animals into the event. What if it is raining?

Our cinema events can go ahead come rain or shine. In the unlikely event that weather conditions present a danger to attendees and staff, we will notify you as soon as reasonably practicable and we may need to reschedule the event. What should I bring?

Bring your booking confirmation email with you. If you have booked a student or senior ticket, you should also bring suitable identification with you.  

Can I smoke at the venue?

No, smoking is prohibited at the event. You can only smoke in the designated smoking areas. Will you refund my ticket purchase?

We do not offer refunds on ticket purchases. If we have to cancel the event due to COVID-19, we will refund your ticket at face value. What if I'm unable to attend the event?

Attendees can choose to opt for ticket protection from TicketPlan when purchasing tickets through our booking agent, See Tickets. TicketPlan state that if a ticket buyer is unable to attend the event due to unforeseen circumstances or illness, they will consider these applications for a refund. You can find more information on See Tickets website via www.seetickets.com/Content/Ticketplan-Terms Will there be toilet facilities?

Yes, there will be toilet facilities at the event. Can I talk during the screening?

We politely ask attendees not to talk during the screening and not to disturb other guests. We reserve the right to remove guests from the screening room who continually disturb others. Will this film have subtitles?

This film will not be subtitled, however you can download the app 'Subtitles Viewer!' on the app store for free. This app enables you to download the film's subtitles onto your device, which you can use whilst watching the film. Please get in touch with us on hello@thevillagescreen.com if you would like any further information about this.